Visits are by appointment only. Make an appointment online (opens in a new tab)

The opening hours of the citizen services office are:

Monday: 8 a.m. to 12:30 p.m. and 2 p.m. to 6 p.m.
Tuesday: 8 a.m. to 12:30 p.m. and 2 p.m. to 5 p.m.
Wednesday: 7:30 a.m. to 1 p.m.
Thursday: 7:30 a.m. to 1 p.m.
Friday: 7:30 a.m. to 1 p.m.

Customers with appointments should present the appointment confirmation sent to them by email at the information desk. They will then be granted access. Please arrive on time for your appointment, i.e., not too early, but also not late. This is the only way to ensure that security measures can be maintained.

Please note that almost all services can also be provided at the local government offices (opens in a new tab).