The accessible entrance and the entrance to the underground parking garage are located at Löwenhofstraße 1.
The entrance for mail and goods deliveries is located on Vordere Synagogenstraße.

Overnight mailboxes are located at
- Stadthaus Große Bleiche, Löwenhofstr. 1, to the left of the sliding door, and at
- Stadthaus Kaiserstraße, Lauterenflügel, Kaiserstr. 3–5, to the right of the entrance door